Virtual Behavioral Health for Emergency Departments

Professional psychiatric coverage for behavioral health consultations with rapid response times.

Forefront Telecare provides virtual behavioral health for emergency departments with 24/7/365 professional psychiatric coverage for consultations. Forefront guarantees rapid response times, helping to quickly move psychiatric patients to the next/appropriate care setting preventing unnecessary boarding. Forefront works within your EMR to document and deploy behavioral health services in close collaboration with your care teams. We expand behavioral health access to meet your emergency departments growing mental health needs with efficient, high-quality care delivery.

Key Benefits


Rapid Response virtual behavioral health for emergency departments
Rapid Response Times

Psychiatric consults with guaranteed SLA within 2 hours.

higher behavioral health patient throughput in the emergency department
Higher Patient Throughput

Disposition patients with behavioral health needs quickly and move them to the next/appropriate care setting, opening beds for others who need them.

Virtual access to behavioral health for emergency departments
Increase Access to Care

More timely access to behavioral health care leads to better health outcomes overall for patients.

Avoid clinical burnout in emergency departments with virtual behavioral health
Reduce Turnover & Burnout

Alleviate the burden and stress of 24/7 psychiatric patient care from your on-site staff leveraging Forefront’s clinicians.

How It Works

  1. patient identification icon

    Identify Patient Need

    Patient identified for need of behavioral health consultation by emergency department medical team.

  2. schedule behavioral health appointment icon

    Request Rapid Response BH Consult

    Hospital staff requests consultation with Forefront clinician using Forefront web portal available 24/7/365. Forefront clinician receives booking notification, logs into Hospital EMR and reviews chart, then joins the telehealth session - guaranteed response within 2 hours.

  3. virtual behavioral health evaluation icon

    Comprehensive Evaluation

    Hospital RN brings telepsych cart to the patient. Forefront PMHNP conducts virtual behavioral health consultation with the patient, reviews diagnoses, and evaluates appropriateness of medication regiment.

  4. Clinical collaboration icon

    Clinical Collaboration

    Forefront PMHNP documents patient disposition in your EMR system including any medication recommendations and conducts peer-to-peer with requesting MD. Forefront clinician codes and signs-off on case. By integrating our clinician into your EMR and workflows, Forefront operates as a true extension of your care team.

  5. behavioral health discharge icon

    Follow-up or Discharge

    Forefront clinician will perform any follow-ups as needed and input admission orders directly into EMR if inpatient placement is required.

Contact us for more information.