Virtual Behavioral Health for Inpatient Units

Permanently solve your behavioral health unit’s quality and professional staffing challenges, while optimizing your census.

Forefront Telecare provides virtual behavioral health for inpatient units with 24/7/365 professional psychiatric coverage, Medical Directorship, Rounding, and on-call coverage. By partnering with Forefront, hospitals can permanently solve their professional psychiatric staffing challenges, while optimizing their census. Forefront can provide full or partial coverage as needed to ensure your unit runs smoothly and your patients get the mental health care they need.

Key Benefits


Reduce burnout
Reduce Turnover & Burnout

Alleviate the burden and stress of mental health patient care from your on-site staff by leveraging Forefront’s clinicians via telehealth.

Medical Directorship
Medical Directorship with 24/7/365 On-call Coverage

Forefront can become your behavioral health department or augment your existing BH services with a long-term team of providers and the bench strength to cover and grow your units.

Daily Rounding
Daily Rounding

Forefront’s Psychiatric Nurse Practitioners provide daily rounding and work within your operational workflows, providing all needed documentation within your EMR for efficient, collaborative care.

Drive Revenue

Our programs maximize your unit’s ADC, while improving quality of care with timely access, and streamlining the admissions process with 24/7/365 rapid response call coverage.

Eliminate Locums

Forefront provides a permanent solution for your mental health clinician staffing, helping reduce costs associated with locums, as well as, enabling your units to scale up to meet demand and growth.

Operational Efficiency
Operational Efficiency

Forefront adapts our care delivery to integrate with your existing workflows, and our providers work within your EMR and collaborate with your care teams. We supply any technology needed, and we can handle all billing.

How It Works

  1. Patient Admission icon

    Patient Admission

    Patient cleared and accepted on unit via direct admission for ED. Forefront clinician (PMHNP or MD) performs initial assessment and medication evaluation with 24/7/365 rapid response coverage, streamlining the process.

  2. Daily Rounding icon

    Daily Rounding

    Patient is seen daily by Forefront PMHNP during rounding and as need via on-call coverage. Forefront MD rounds once or twice per week as well.

  3. Establish Care Plan icon

    Establish Care Plan

    Forefront provider establishes and executes a care plan including medication management and psychotherapy as needed.

  4. Clinical collaboration icon

    Clinical Collaboration

    Forefront clinician documents all visit notes in your EMR system including any medication recommendations. Forefront MD providers supervisory medical directorship and holds weekly Interdisciplinary Team Meetings with PMHNPs.

  5. behavioral health discharge icon

    Discharge & Billing

    Forefront clinician will complete discharge summaries within 24-48 hours. Forefront platform collects needed patient info from hospital EMR and clinician notes and passes to RCM for billing.

Contact us for more information.